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This hybrid mediation course explores the issues around mixing online with face-to-face mediation practices. Post-Covid, 33% of clients will be looking for face-to-face delivery of mediation. The movement for mediators coming out of lockdown calls for a combination of face-to-face and online delivery, which will have the potential to raise a number of issues for them. This workshop investigates how mediators can explore issues such as the balance of power, effective mediation approaches, and ensuring that we focus on clients' needs.

  • Date: 09/09/2021 10:00
  • Location Online Event


This course has been designed to help you, as a mediator, to identify the key questions you need to think about in establishing a hybrid delivery of online and face-to-face. The course will draw on the findings of the Trust's research into clients' opinions regarding online delivery, and client feedback through mediation and SPIPS. It will aim to help mediators explore how they can work with clients after Covid-19 restrictions are lifted. 

The course will also incorporate PPC input, into questions such as:

  • When should face-to-face delivery be used?
  • What skills will you need to deliver a service that includes online delivery and face-to-face delivery?
  • What happens if each client wants a different delivery approach? 

The course will be run by lead trainer and PPC, Adrian Wright. 

The course TEAMS link will be issued the day before the training event is due to be held.

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